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TERMS AND CONDITIONS

Reservation Policy:

  1. Confirmation of Hotel Rooms / House boat is subject to the availability. 
  2. If rooms are not available in the said hotels a similar property will be given as per cassification
  3. Confirmation of the Packages is subject to receipt of 100% payment i.e…, 50 % of the payment as advance & balance on or before arrival.

Cancellation Policy:

  1. Cancellation within 30 Days prior to the arrival date of the tour packages / Hotel Booking / Transportation: 10% retention charge.
  2. Cancellation within 15 Days prior to the arrival date of the tour packages / Hotel Booking / Transportation :50 % retention
  3. Cancellation within 10 Days prior to the arrival date of the tour packages / Hotel Booking / Transportation or Non Utilization of the same : 100 % Retention

Terms & Conditions:

  1. The above itinerary is suggested Tour Plan. The Company is responsible for only those services which are charged from the guest. All other services which are not paid by the guest to the Company are Suggested services and Company is nowhere bound to provide that service or pay the cost for the same.
  2. Check in and Check out Timing of the Hotel will be according to the timing of the respective Hotels
  3. Company is not responsible for compensating any loss or additional cost incurred by the guest while taking the tour.
  4. Company is not responsible, nor liable for any damage, loss or injury caused to any passenger while taking the tour.
  5. Dollar rates are applicable only to Foreign nationals & Indians possessing foreign passports, while the INRpackage rates will be applicable to Indian nationals.
  6. All the disputes are subject to Faridabad Jurisdiction only.
  7. Any Claim related to the Package must be brought to the notice of the Company within a week.

AC DELUXE HOUSEBOAT

Check in Time: 12 noon and Checkout 09 AM
Houseboats are for Exclusive usage and not shared
Houseboats are accompanied by navigator and cook
Meal plan – start with Lunch and ends with Breakfast (Typical Kerala Cuisine ,if you require any other cuisine inform us in advance)
From 5.30 PM till 8 AM Houseboat will be stationed , and cruise will start again from 8AM .
AC Houseboats – AC is operational only from 9 PM to 6AM .( if you require 24 hour AC, it will be charged extra )

PREMIUM HOUSEBOAT

Check in Time: 12 noon and Checkout 09 AM
Houseboats are for Exclusive usage and not shared
Houseboats are accompanied by navigator and cook
Meal plan – start with Lunch and ends with Breakfast (Typical Kerala Cuisine ,if you require any other cuisine inform us in advance)
From 5.30 PM till 8 AM Houseboat will be stationed , and cruise will start again from 8AM .
Premium Houseboats – FULLTIME AC

Cruise Timings

The cruise commences at 1230 hrs with lunch served on board and continues till dusk. At dusk the boat will anchor in a wide waterway or lake for the night (The backwaters close to boat traffic at dusk as the fisherman lay their nets in the backwaters. Other boats are not allowed to ply in the backwaters after dusk. On the following day the cruise commences again after breakfast and the guest will be dropped at Alleppey by 0900Hrs. Overnight stay at the House Boat.**Since houseboats are stationed in the bank of the backwater during the night the problem of mosquito and water borne insects do come up hence you are kindly requested to carry mosquito and insect repellent along with you. The choice of food in the houseboat is very limited and mostly basic south Indian meal is served. The quality of the houseboat cannot be compared with the quality of the rooms in the hotel where the guest is staying. The rooms are basic and small. The main concept of the houseboat is to explore the backwater beauty of the region at the closet to the nature.

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